'All rides cancelled on me': Uber driver demands extra cash from Swedish tourist; leaves him on highway
Wednesday, 18 June 2025 A Swedish tourist, Jonas, encountered a suspected scam during an Uber Intercity ride in India when the driver claimed a breakdown on the highway. Despite Uber's attempts to provide replacement rides, all were canceled, leaving Jonas stranded. The incident sparked online criticism and calls for Uber to address driver misconduct and improve transparency.
The new Cab Fare Surge rules under the 2025 Motor Vehicle Aggregator Guidelines allow cab aggregators like Ola, Uber, and Rapido to charge up to 2X the base fare during peak hours — a sharp increase from the previous 1.5X limit. This Cab Fare Surge policy aims to balance demand and supply, but has sparked debates among daily commuters and drivers alike. While aggregators argue that the revised Cab Fare Surge system accounts for dead mileage and peak-time strain, many passengers feel the burden of increased fares during rush hours. The Cab Fare Surge rule also includes penalties for unjustified cancellations by drivers or passengers, capping at ₹100.
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